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My nightmare experience with @DellCare / Dell Complete Care Warranty / EMEA Dell support FULL DETAILS INCLUDED - PART TWO!

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Hello guys - and girls,

As the last thread here: http://forum.notebookreview.com/alie...-included.html was getting grossly out of hand, I elected to have it closed. Too many posts that were not adding any real value to the topic at hand, and it was also getting off the real point of the thread.

In the interests of providing finality, and conclusion - and by popular demand via PM, I have decided to have a 'Part Two' that will provide those of you who ARE interested with the conclusion to my ongoing saga.

Let me get this statement out of the way right now. I will not be reposting information about who, what when, where or why - I will not be entertaining posts or comments that are questioning the past and how decisions were arrived at. All that is required, and all that needs to be discussed here, is the last RESOLUTION of replacement that WAS offered to me.

Questions relating to how or why that last resolution - which was offered by Dell - was arrived at will deemed not be relevant and questions about such will not be answered. All of that can be found in my previous thread linked above.

Also, questions or comments that suggest that I should have taken or been happy with Dell's original resolution of a single, lower performing SSD will be deemed irrelevant, too. As I stated many times, I did not force Dell into offering a further, different resolution to the SSD replacement, so going over and over SSD performance figures in relation to single vs. Raid are a moot point as that replacement offer was superceed at Dell's own doing.

So, with that said, let part two commence......I am far from being done with this just yet.....

REMEMBER - PLEASE EXTEND ME THE SAME COURTESY AS I EXTEND TO YOU - LET'S HAVE A TROUBLE FREE, AGGRESSION FREE THREAD - ARGUMENTATIVE OR NON-CONSTRUCTIVE POSTS WILL BE REPORTED - YOU HAVE BEEN WARNED. THANK YOU FOR YOUR INTEREST. KIND REGARDS - STEVE. :)

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