Alien Respawn Not Working (Can't Restore Factory Image)

Hi All,

I hope that someone can help me to restore my M14xr2 to it's factory settings. I installed windows 8 and now can't get the option back in the Bios to restore to the factory image.

Here's what I have done:

1) Clean install of windows 7 using the AW windows disk, however I left the recovery partition intact
2) I re-installed Alienware respawn, and tried to restore my pc to the factory settings. Respawn finds my factory image, however whenever I click "restart" to confirm the factory restore, my laptop restarts and just boots back into windows
3) I've tried to press F8 during boot, and clicked 'repair Computer' however there isn't any option to restore from the Alienware Factory Image?

Can someone please advise? I've still got the recovery partition intact, however I can't access it at all.

Thanks,

Ryan