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WARRANTY, how well do they help? and do they UPGRADE your laptop?

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my laptop had primary surface test failure and now dell says i needed to renew my warranty before they do anything, they said it takes 2 days.. to process and now i am waiting for this machine to get fixed!

will they give me same laptop? or new upgraded one?
i even sai don the phone i want to get laptop recplaced or upgraded but the did just kept saying yes whatever the technician says what he needs to do,

i really dont want to "send" my laptop out and be out of laptop, i just want this thing to be fixed so i can game i cant even play diablo 3 withou ti crashing, and i just have to hope in league of legends i dont lag out or crash, =_= and sigh...

this is my weekend off and im here waiting :/

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