Alright ladies and gentlemen, after around a year or so of happiness I'm back again with the same problem...
Please refer to this thread to reference the issue I have been having almost every year like clockwork: http://forum.notebookreview.com/alie...g-no-bsod.html
Even though it actually lasted a little more than a year this time (Huzzah!), the same issue has reared its ugly head again and put my laptop out of commission again. This will be the third time since it's purchase in 2011 that I have had to have the GPU replaced for the same exact issue. :mad:
My questions to you all are
1. Is there ANY possibility of me being able to receive a replacement system instead of having them replace it for the third time? I may sound mean but I am honestly tired of having to go through this every year (tech support, troubleshooting, waiting for parts, etc.) for it just to happen again next year.
2. If there is, how do I go about requesting a replacement system? I am still covered under my extended warranty which included Next Business Day Support, XPS Technical Support and Complete Care. Who do I want to talk to?
Thanks for any input!
-Matt
Please refer to this thread to reference the issue I have been having almost every year like clockwork: http://forum.notebookreview.com/alie...g-no-bsod.html
Even though it actually lasted a little more than a year this time (Huzzah!), the same issue has reared its ugly head again and put my laptop out of commission again. This will be the third time since it's purchase in 2011 that I have had to have the GPU replaced for the same exact issue. :mad:
My questions to you all are
1. Is there ANY possibility of me being able to receive a replacement system instead of having them replace it for the third time? I may sound mean but I am honestly tired of having to go through this every year (tech support, troubleshooting, waiting for parts, etc.) for it just to happen again next year.
2. If there is, how do I go about requesting a replacement system? I am still covered under my extended warranty which included Next Business Day Support, XPS Technical Support and Complete Care. Who do I want to talk to?
Thanks for any input!
-Matt