Just got yelled at by Alienware Supervisor... filed with BBB and holding on to replacement laptop + original since the great supervisors at Alienware want to yell at me and provide me no address to send the unit back. They can call me back because I don't want to call and get yelled at again.
Stupid morons. Sent me a replacement with a screw in it and the LCD backlit is defective. I didnt call about the screw since I thought ah no harm no foul... But the screen is driving me nuts
Now they want me to send the newly received laptop to depot so they can repair (*cough break it some more*) received it 11/29/30, today is 11/30/12... Supervisor yelled at me and said I should be feeling lucky that they replaced my system... The system doesn't even work correctly... I refrained from posting... But man!!! That supervisor got me HOTTTT!!!
Someone chime in here... I have 2 laptops both defective sitting here... I guess I'll just hold on to them until someone calls me since no address/box/direction was given and I don't want to call and be treated like dirt. I hate your guts :hi2:.
Stupid morons. Sent me a replacement with a screw in it and the LCD backlit is defective. I didnt call about the screw since I thought ah no harm no foul... But the screen is driving me nuts
Now they want me to send the newly received laptop to depot so they can repair (*cough break it some more*) received it 11/29/30, today is 11/30/12... Supervisor yelled at me and said I should be feeling lucky that they replaced my system... The system doesn't even work correctly... I refrained from posting... But man!!! That supervisor got me HOTTTT!!!
Someone chime in here... I have 2 laptops both defective sitting here... I guess I'll just hold on to them until someone calls me since no address/box/direction was given and I don't want to call and be treated like dirt. I hate your guts :hi2:.