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Alienrespawn: no usb key detected

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Any ideas: have a brand new right out the box M18x and want to do an AR backup. Got a new USB 3.0 memory stick. Upgraded to latest version of AlienRespawn. Running Windows 8.

Get error message at the point where I select Factory Backup --> Select Drive. Error I receive is "No USB key detected".

I can write and read from the USB stick. The reported size of the backup is 7,7Gb. My stick is 16Gb. Have tried all 4 USB slots.

Am stuck for ideas and its not helping that I've never touched Windows 8 before as well :o

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