Hello. Very strange thing going on....
Purchased an Alienware 17 about a month ago, laptop came in and i'm super happy. It was about $2.2k and I put 2k on Dell's DPA and the rest on my charge card.
After the purchase I never got an email about the DPA or payment info etc. So not wanting to incur the interest I called DPA up and gave the automated computer my ssn and zip code and it said they had no record of me having a DPA account at all.
I originally got the DPA acount some years back from another purchase, and when I was buying this laptop the sales agent said he simply "reactivated" my account and said the 2k DPA charge had gone through with no problems.
My question is: did I just get a laptop for $200 bucks and Dell messed up and forgot to activate and/or charge my DPA? Or is Dell just being really sneaky and trying to make me miss a payment so they get all that juicy interest I'd owe. Haven't gotten ANY payment info yet........ (haven't spoken with an actual person yet either).
Super confused...... thoughts? comments? opinions? experiences?
WHAT IS GOING ON?
Thanks for any help!!!
Purchased an Alienware 17 about a month ago, laptop came in and i'm super happy. It was about $2.2k and I put 2k on Dell's DPA and the rest on my charge card.
After the purchase I never got an email about the DPA or payment info etc. So not wanting to incur the interest I called DPA up and gave the automated computer my ssn and zip code and it said they had no record of me having a DPA account at all.
I originally got the DPA acount some years back from another purchase, and when I was buying this laptop the sales agent said he simply "reactivated" my account and said the 2k DPA charge had gone through with no problems.
My question is: did I just get a laptop for $200 bucks and Dell messed up and forgot to activate and/or charge my DPA? Or is Dell just being really sneaky and trying to make me miss a payment so they get all that juicy interest I'd owe. Haven't gotten ANY payment info yet........ (haven't spoken with an actual person yet either).
Super confused...... thoughts? comments? opinions? experiences?
WHAT IS GOING ON?
Thanks for any help!!!