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Alienware Outlet deals or why aren't there any good computers when there is a coupon

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Why does buying a computer have to be so complicated? There is a very good coupon for the dell outlet but there aren't any computers listed with my specs. So I call, just like it says to as part of the coupon, first time get transferred to the wrong department (regular sales, not outlet) and lose the call when it gets transferred to the outlet sales. Second time, the guy spends 20 minutes trying to communicate with me about the price and what I want. He didn't speak english very well so I had to repeat a lot. He tries to sell me a new computer for quite a lot more than what I want to pay. He's willing to come down a bit to sell it to me right away, but I know I can get a better deal if I wait for Black Friday. Honestly, all I want is the same deal I had back in August when I decided I couldn't afford it but he wasn't willing to do that.

So, my question, are there computers for the outlet that aren't on the website? Or is calling a waste of time and I'm only going to get someone trying to sell me a new computer? I'm willing to call again if they can tell me what outlet computers are actually available and let me decide if one of those is what I want.

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