I ordered an Alienware 15 on March 22nd. I received it March 31st and was impressed with how quickly the laptop arrived.
That is until I took it out of the box and heard pieces moving around inside the laptop, I'm assuming from loose screws because it was improperly assembled. I still thought no worries, Dell has excellent customer service and will make it right.
So I call them up seeking a replacement laptop and am informed that they can do that but there is no way for them to expedite the...
Alienware Poor Customer Service
That is until I took it out of the box and heard pieces moving around inside the laptop, I'm assuming from loose screws because it was improperly assembled. I still thought no worries, Dell has excellent customer service and will make it right.
So I call them up seeking a replacement laptop and am informed that they can do that but there is no way for them to expedite the...
Alienware Poor Customer Service