Alienware has AWESOME tech support and customer service!

Mostly see complaints on forums, that's just the nature of things. But, I wanted to write and say that I had to deal with Alienware tech support tonight. First of all, I couldn't believe they were still open! (~22:30 MST) The wait time was ZERO.

My SSD died and they're shipping out a replacement next day air.

Thanks and keep up the great customer service! :D